Connector by Velma.com
The new Customer ExperienceCX standard.Transform your Encompass® instance into a profitable customer experience machine. Your Data + Intelligent Documents + Multi-Channel Communication = A Truly Personalized Customer Experience INTELLIGENT DOCUMENTS - Hyper-personalization is key for maximum engagement. Show them you know them. Living, dynamic documents that adapt to the data presented gives you an unprecedented level of personalization. MULTI-CHANNEL COMMUNICATION - Send the right message through the right medium. Everyone consumes information differently. Why not send messages in the way your customers and partners want them? PRE-BUILT ENGAGEMENT STRATEGIES - Content is king. Connector brings the content. Delivering the right message, to the right people, the right way is a daunting, and sometimes overwhelming task. PERSONALIZED CUSTOMER EXPERIENCES - Intelligent Documents + Multi-Channel Communication + Contact Strategies + Data Connector combines all the elements necessary to deliver truly personalized customer experiences.
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